For Soft skill trainings in Mumbai – contact us at +91 995 3505 332
Manju Nair is a thorough professional with over 18 + years of varied experience in the areas of Customer Service & Operations/Recruitment/Training and Development. Manju Nair believes her inherent tendency to share thoughts, ideas and the belief ‘Knowledge grows when shared’ is one of the key contributing factors that has brought her into this domain, though a little later in her career .
Manju’s trainings conducted primarily cover following areas :
1. Effective Communication.
2. Grooming & Etiquette
3. Know your customers- Critical skills required for effective customer service
4. The Power of Positivity
5. How to be a Team Player/The Power of Team Work
6. Persuasive Skills
7. Motivational trainings
Manju has worked on the content designing/development ( for trainings for Pharma depot/ sales staff) . As a Trainer, this work has helped her immensely to not just relate to the training needs of her audience while designing the program, but also to deliver it effectively. Manju’s continuous endeavour has been towards enhancing the quality /standards of her training work , through assessment of the feedback collected after the programs from participants (verbal ), as well as feedback of reporting managers about the behavioural /performance impact.
Manju is a certified Trainer from the Indian Society of Training& Development (ISTD, Delhi). She is currently into a full time assignment during week days, hence keen to consider suitable weekend opportunities.
Key skills : Excellent Communication & Interpersonal Skills, Team Building skills, Motivator, Creative, Persuasive, Believe in working with tremendous passion, zeal , optimism and commitment to make things happen.
Location : Mumbai
Preferred Location : Mumbai ( If project is interesting & attracts decent compensation, will be open to some travelling on sat/sun)
Average per hour commercials(current) : 800 per hour
Manju's Detailed Profile :Manju_Softskill_trainer_member_planmytrainings_mumbai